Conditions
Union rent a car is the trading
name of the company SHAREBICO D.O.O., with registered office at Veljka Dugoševića 54,
Belgrade. These conditions, together with the terms and conditions of our web
site and privacy policies. constitute our agreement with you, the
renter, for the services we provide in arranging for the supply of car hire. These
conditions shall apply to all contracts
for the provision of our services. Union Car Rentals doesn’t accept conditions other than those
listed here. We may change the terms from time to time and you, the renter, are
advised to check the website to consider any changes to the terms which apply
to you. Rental car of your choice is subject to the terms of the supplier of
cars and the laws of the state where the rent is performed.
These terms apply to any booking that you as a renter car
make with us. Therefore, it is very important to read the conditions before any
reservation. Reservations can not be made without acceptance of our terms. By
confirming that you wish to book a car through this website you, the renter,
indicate that you have read and understood and accept the relevant terms.If you have a question relating to the rental cars
and conditions, please contact us by phone ---.
When forwarding your requests for specific car or class of
cars, you will be notified within 48 hours
of your request, except in the case of an application relating to an
earlier period, when you will be notified one day before. We will
notify you, the renter, by return email where
you will find a confirmation number for the reservation. Only after the
confirmation of the reservation will be directed to the location of rental.
The rentalcars.com
voucher must be presented to the car rental company when picking up your hire
car. We cannot be held responsible for rentals rejected if a voucher is not
presented.
Union car rental cannot accept liability for any charges incurred as a result of documentation signed for and accepted at the car hire counter.
What is included /
excluded in the price?
Please read the special
terms. Depending on the car/agencies that decide price may include limited or
unlimited mileage. Check the details when booking.
Casco insurance
Casco insurance covers
damage to the car or its parts and equipments. Comprehensive insurance reduces
the liability of the person who rented the car, except in the case of damage to
the car caused by driving under the influence of alcohol, drugs or negligence
such as car rental to third parties.
During the signing of the contract to
the agency, please check carefully the details of car insurance. There may be
some restrictions which vary from agency to agency. For all details on the
restrictions, contact upon you take a car . A police report is required for all
types of insurance. In case you the driver does not ensure the presence of the
police and the police report, the full amount of the damage or theft will be
charged the driver, regardless of insurance purchased.
Local deposit
When taking the car to
the agency, depending on which agency you choose, you need to payment of
deposit in the amount of the value of fuel and damage that may occur during the
rental period. The amount of the deposit you will meet during the booking
process. Depending on the agency you decide to take the deposit in cash or by
valid credit card (pre-authorization), which must be in the name of the main
driver. Return of the deposit shall be made by the end of the lease term, the
return of car, if the car is returned in the same condition as it was when
downloading.
Taxes takeover/return the
car after working hours
In most cases,
takeover/return the car outside of working hours will be charged extra,
depending on the rules of the agency. During the process of booking you will be
informed of the amount of taxes takeover/return the car outside of working
hours Agency.
Provisions for old
drivers
The minimum age required to takeover the
car is 21 year/2 years of driving experience for all car groups. The driver
must have a valid driver's license. If you have any questions about the age of
the driver, please contact us.
Additional driver
A person who is in a contract
registered as the main driver must control a car. If you wont, you can enter in
your contract information about additional driver. During the reservation process you can get
information about that service.
Time / cost to rent
Time / cost of rent is calculated on the basis of
24 hours. During the process of booking, specify the date and time of the
takeover and the return car, on the basis of which is formed and the price of
the lease. If you want to extend the lease thereof, you must notify the Agency
in a timely manner, in order to make a new agreement to extend the lease. In
the event that the lease ends earlier than the date of signing the contract,
the Union rent a car does not guarantee the money back.
Additional equipment (child seat, winter
accessories, GPS, etc.)
Prices of additional equipment are different from
agency to agency, which you can find information during the reservation
process, where in additional services you can choose the option that suits you.
Radius driving
All time of booking you must notify us
if you plan to go to other countries. Depending of the agency which you choose,
there may be limitations in the form of additional documentation and costs
required for driving in some countries.
Change reservations
If you, the renter, wish
to make changes to your booking no charge
will be made for amending your booking before the start of your rental. If a
change of reservation make any material changes, you will have to pay a
supplement.If you want to change the
name of the main driver, or the location of the download, it is necessary to
require the cancellation and make a new reservation. In this case, please contact our reservation
system. In some cases it may be necessary to tell the agency or change your
reservation (after confirmation). In such a case you will be promptly notified.
In these situations, the Union Car does not accept liability for any direct /
indirect loss that may occur by changing the reservation.
Driver license
When renting a car
it is necessary to possess a valid driver's license. The car may be operated
only by a person who is in a contract of lease entered as the main driver or
additional driver. All persons who drive car must be in possession of their driving
licence at all times. Union rent a car will not be
responsible in case of non-issuance of a car by the agency, if the reason for
not having a driver's license or restrictions on which we are not informed in a
timely manner.
Car capacity and
car class
Unionrentacar cannot
accept liability for the car being unsuitable for all passengers and luggage. Please when booking online www.unionrentacar.com check the data
on the maximum number of passengers in cars.Union rent a car will not have any
liability in the event that the agency reserved cars replacement alternative
cars of the same class or better car for the same price, which you can find information
during the booking process.
Provision of cars
Car rental agencies reserve the right
to refuse a car to any person who is considered unfit to drive or does not meet
eligibility requirements. We will not be liable for the completion of travel
arrangements, nor for any refund, compensation or any other costs you, the
renter, may have to pay in such a case.
Complaints
If you are dissatisfied in any way with your rental, please
report this to the agency as soon as feasible. It is difficult for us to assess
any claim regarding your rental if this action is not taken at the time. If you are not satisfied
with any aspect of your rental, please contact us.
Mechanical Difficulties / Accidents
In case of
breakdown or mechanical difficulties, you must immediately notify agency, in
order to get a replacement car or permission to make repairs. In the event of
an accident you must immediately inform the local police and agency, and it is
necessary to keep all copies of documents that fill in, which will be required
when submitting claims for the return policy.
Your hire of any car is subject to the terms & conditions of car hire imposed by agency and to the corresponding laws of the country and/or state in which the rental takes place. You, the renter, constitutes acceptance of the terms Union rent a car, and the terms of the agency.
Terms and conditions of your contract with
Unionrentacar.com
Regardless of the
method of booking a car, it is important to understand on what principle works
Union rent a car. When you present an offer with a price over the phone, or if
you use the option of online reservation, if you match all the above
conditions, you will accept our offer verbally over the phone or by confirming
the booking on the portal. Union rent a car forwards your reservation and
information agency, which was confirmed booking, after which the entire
procedure car rental transmits agency.
Union rent a car have the right to cancel a booking upon limited or immediate notice in certain circumstances, such as the insolvency of a car hire company. In all circumstances we will use our reasonable endeavours to arrange for the supply of an alternative car, but at periods of high demand it may not be possible.
Terms of portal
Union rent a car
It is prohibited for anyone to use any
device or software program to directly or indirectly interface, or attempt to
interface, with this website to retrieve content and/or any other data,
including prices. Any activity
that we consider places undue load or stress on our systems will be terminated.
Data protection
All personal data and credit card information that
come across our website go through a secure server whose primary purpose is
protection of your data. Name and address, information about the booking and
e-mail addresses are stored in the database. Data is not shared, used or sold
without the permission of the owner.
These terms are governed by the laws of Serbia.